Data Privacy and Security

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Organizations encounter notable challenges concerning data privacy. These encompass staying updated with the ever-changing regulatory requirements, establishing scalable IT solutions for development and testing purposes, and fostering and upholding trust with end-users and customers regarding the security of their confidential information.

Adapting to Evolving Regulations

It's evident that businesses must adjust to evolving regulations concerning data privacy. Depending on your company's global operations, numerous regulatory mandates like GDPR, CCPA, HIPAA, PIPEDA, and more might be applicable, necessitating the protection of PII and PHI data. Additionally, organizations face substantial penalties and fines if they breach data privacy regulations.

Building Customer Confidence

It is crucial for end-users and consumers to have the assurance that their data remains secure within your company's care. Discovering a data breach afterward is a situation everyone wants to avoid. Such security incidents have a significant influence on customers' trust in a technology provider, regardless of whether they received a product or service. Software solutions must rigorously follow compliance and security protocols and incorporate latest encryption technologies for both data at rest and in transit to safeguard Personally Identifiable Information (PII).

Scalability and Adaptability

IT enterprises must possess the capability to utilize production data when conducting tests within development sandboxes. The incorporation of actual operational data expedites the integration of new business procedures into your IT infrastructure, allowing end users to evaluate these procedures with real world data. However, enterprises must uphold regulatory compliance while utilizing live data to replicate real-world scenarios. The assurance of data privacy and non-disclosure remains imperative, even within sandbox environments. This necessitates an agile and streamlined approach to development, minimizing manual interventions like the creation of test datasets and repetitive data imports during developments in sandbox.

Compliance with GDPR Regulations

As of May 25, 2018, the landmark privacy legislation, General Data Protection Regulation (GDPR) superseded the previously fragmented national data protection laws within the European Union spanning two decades. The GDPR enhances the privacy rights of EU individuals and imposes novel responsibilities on all entities engaged in marketing, tracking, or processing EU-related personal data. Given the growing utilization of data intelligence by businesses to enhance customer experience and service, it becomes paramount for these businesses to assume responsibility for safeguarding individuals' privacy and security rights. It is incumbent upon organizations to uphold privacy by confining the scope of personal data collected and processed, and by ensuring its security. These privacy obligations encompass any data that, either individually or when combined with other information, could ascertain the identity of an individual residing within the European Union. The reach of the GDPR extends to any enterprise that collects data in or from Europe, carrying the potential for substantial penalties against those that neglect their data-related responsibilities stipulated by the GDPR.

Measures taken by Cloudbyz to guarantee Data Privacy

At Cloudbyz, we consistently refine and enhance our approaches to ensure optimal alignment with legal mandates and data privacy requirements. Our role involves aiding customers in safeguarding and exercising increased control over organizational and personal data, all the while making use of native features of the Salesforce platform. We leverage a range of technologies, notably Salesforce Shield to facilitate organizations in upholding PII protection standards.

Leveraging Salesforce Shield for Enhanced Protection, Monitoring, and Retention of Your Critical Data

Cloudbyz eClinical is completely built on the Salesforce Cloud platform. This enables us to harness the capabilities of Salesforce Shield, a comprehensive solution offering enhanced protection, monitoring, and retention of your invaluable data in the Cloudbyz platform.

Native Encryption

Sensitive information is natively encrypted, upholding the integrity of key data-related functions such as search, data validation, and data visualization without compromise. Cloudbyz eClinical users can be assured that their data, while at rest, is fortified with 128-bit AES encryption for customized text fields. When data is in motion, all Salesforce orgs employ 256-bit AES encryption in accordance with the TLS 1.2 protocol. Furthermore, Salesforce Shield empowers the option to apply 256-bit AES encryption to data at rest.

Thorough Data Monitoring

The flow of data traversing your organization can be meticulously overseen through the prowess of Salesforce Shield, ensuring unwavering adherence to data privacy regulations. Our comprehension extends to user adoption of data and its utilization across interconnected applications.

Tailored Establishment of Corporate Security Protocols

By harnessing the potential of Salesforce Shield, Cloudbyz pledges that our customers can uniquely tailor and adhere to security protocols in alignment with their distinct needs. This ensures protection against malicious activities in real-time, enhancing the conservation of data history for compliance standards akin to forensic precision.