Robotics process automation (RPA) is another step in the evolution of business process bundling and outsourcing. Over the last few decades, various waves of technology progression that dramatically impact business have been seen. We believe RPA is the next step, with the potential to significantly reduce the requirement for employees to perform rule-based high-volume activities.

Cloudbyz has partnered with AutomationEdge to provide RPA across enterprise IT. AutomationEdge comes pre-built with 200+ ready adapters and actions for IT systems and business applications. This helps in:

• Automated resolution of IT requests and incidents • Automated resolution of HR employee on-boarding and off-boarding • Assist IT technicians to handle advance and complex tickets with the help of automation

Robotic process automation cut costs, eliminate keying errors, speed up processes and link applications.



SERVICE DESK AUTOMATION

Service Desk automation will help you fulfill common service requests from business users like shared folder access, VM creation, AD user creation, user creation in business applications, employee on-boarding and off-boarding etc automatically without involving IT

CHATBOT AUTOMATION

AutomationEdge Chatbot offers the highest level of customer experience with shorter transaction times, reducing manual errors and avoiding the highly irritating repeat questions for the same information

SAP AUTOMATION

With SAP Automation using AutomationEdge, stakeholders gain more visibility, control of processes, increased efficiency, enhanced reliability and reduced costs. Customers who are using AutomationEdge SAP automation have noticed almost zero errors in their back end which will reduce the cost for rework.

HR AUTOMATION

AutomationEdge can bolster all the ordinary HR and Finance operational difficulties; there are well-ordered procedures which rely on various frameworks. The tedious task which is administered based on step by step methods and requires time and exertion (e.g., finance).

CRM AUTOMATION

AutomationEdge Front office automation revolutionizes the way business interacts, communicates and engages with customers. Whether the customer requests a quotation or submits a balance inquiry, he expects a lightning fast response with no errors and without being repeatedly prompted for same information.

BACK OFFICE AUTOMATION

AutomationEdge – robotic process automation can automate all your back office operations to offer reduced processing cycle times, improved visibility into the status of requests for front office and customers, standardization of processes across regions, and improved quality of service to customers.

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